Complaints Procedure

The journal Science, Technologies, Innovations considers complaints concerning breaches of academic integrity, publication ethics, conflicts of interest, unethical reviewing, editorial bias, copyright infringement, and other issues related to the editorial process.

Who may submit a complaint

A complaint may be submitted by an author, reviewer, member of the editorial board, reader, or any other interested person if they have reasonable grounds to believe that a violation occurred during the consideration, review, or publication of a manuscript.

Where to send a complaint

A complaint should be sent to the official editorial e-mail address with the subject line: “Complaint on Publication Ethics / Скарга щодо публікаційної етики.” The complaint should preferably include the title of the article, the names of the authors, the issue number or DOI, the substance of the complaint, any available evidence or links to it, and the complainant’s contact details.

Procedure for consideration

  1. The editorial office acknowledges receipt of the complaint within 10 working days.
  2. The Editor-in-Chief or an authorized editor conducts a preliminary assessment of the complaint and determines whether it falls within the journal’s competence.
  3. Where necessary, the editorial office requests explanations from the authors, reviewers, or other persons involved, and may also consult members of the editorial board or independent experts.
  4. During the consideration process, the editorial office follows the principles of impartiality, confidentiality, and due procedure.
  5. As a result of the review, the editorial office may decide that no violation has occurred, that clarification or correction is needed, that the manuscript should be rejected, that an editorial notice should be published, that a retraction should be issued, or that other corrective actions should be taken.

Time frame

The editorial office aims to complete the consideration of a complaint within 30 working days. In more complex cases, this period may be extended, with notification to the complainant.

Appeal

If the complainant or the author disagrees with the editorial decision, they may submit a reasoned request for reconsideration. Such a request is reviewed by the Editor-in-Chief together with the editorial board or by a separately appointed committee.

Bad-faith or unfounded complaints

The editorial office reserves the right not to consider anonymous, abusive, unsubstantiated, or clearly bad-faith complaints.