http://doi.org/10.35668/2520-6524-2025-1-12
Salimli Huseyn Erken oqlu — Postgraduate Student, Azerbaijan Technical University, 25, H. Javid Ave., Baku, Azerbaijan, AZ1073; +994 (050) 459-65-05; doqru@yandex.ru; ORCID: 0009-0001-1132-8461
ASSESSING THE LEVEL OF DIGITALIZATION OF ENTERPRISES BASED ON SURVEY DATA
Abstract. This paper conducts a comprehensive evaluation of the level of digitalization among enterprises in Azerbaijan, utilizing extensive survey data to draw meaningful conclusions. The primary objective of the study is to identify not only the key challenges but also the significant opportunities that are associated with the process of digital transformation, particularly within the context of small and medium-sized enterprises (SMEs). Through a detailed analysis, the findings shed light on the current state of digital adoption in these enterprises, highlighting the various factors that influence their digital capabilities. Furthermore, the paper offers strategic recommendations aimed at enhancing these capabilities, thereby fostering a more robust digital ecosystem. The insights gained from this research are crucial for understanding the economic impact of digitalization in Azerbaijan and for developing effective policies that support the growth and competitiveness of SMEs in the digital age.
Keywords: digital transformation, SMEs, Azerbaijan, digitalization, survey, economic impact, digital skills, barriers, opportunities.
REFERENCES
- Abdullayev, K., Allahyarov, R., Teymurova, G., Zeynalov, M. & Fataliyeva, G. (2023). Te Role of Digital Transformation in Building a Competitive Economy: a Case Study of Azerbaijan. Aff. 68 (Special Issue), 705–710. DOI: https://doi.org/10.46852/0424-2513.2s.2023.11.
- Sagala, G. H., & Őri, D. (2024). Toward SMEs digital transformation success: a systematic literature review. Information Systems and e-Business Management. 22, 667–719. Retrieved from: https://link.springer.com/article/10.1007/s10257-024-00682-2.
- Kallmuenzer, A., Mikhaylov, A., Chelaru, M., & Czakon, W. (2024). Adoption and performance outcome of digitalization in small and medium-sized enterprises. Review of Managerial Science. Retrieved from: https://link.springer.com/article/10.1007/s11846-024-00744-2.
- Kergroach, S. (2021). SMEs Going Digital: Policy challenges and recommendations. Going Digital Toolkit Note. 15. Retrieved from: https://www.oecd.org/content/dam/oecd/en/publications/reports/2021/08/smes-going-digital_3b1e76c1/c91088a4-en.pdf.
- Omowole, B. M., Olufemi-Phillips, A. Q., Ofodile, O. C., Eyo-Udo, N. L., & Ewim, S. E. (2024). Barriers and drivers of digital transformation in SMEs: A conceptual analysis. 2, 019–036. DOI:56781/ijsrst.2024.5.2.0037.
- Verhoef, P. C., Broekhuizen, T., Bart, Y., Bhattacharya, A., Qi Dong, J., Fabian, N., & Haenlein, M. (2021). Digital transformation: A multidisciplinary reflection and research agenda. Journal of Business Research. 122, 889–901. DOI: https://doi.org/10.1016/j.jbusres.2019.09.022.
- (2022). Promoting Enterprise Digitalisation in Azerbaijan. OECD. Paris. https://doi.org/10.1787/6a612a2a-en.
- (2021). The Digital Transformation of SMEs, OECD Studies on SMEs and Entrepreneurship. Paris. DOI: https://doi.org/10.1787/bdb9256a-en.
- (2025). 5 Productivity Metrics That Will Matter to Your SME This 2025. io. Retrieved from: https://timeflip.io/blogblog/5-productivity-metrics-that-will-matter-to-your-sme-this-2025.
- SME Performance Measurement. Retrieved from: https://www.sme-easurement.org/gimi/SMEWhyMeasure.action.
- Measuring and Analyzing Productivity Gains for SMEs. APO eLearning. Retrieved from: https://www.apo-elearning.org/enrol/index.php?id=181.